Conditions of Use

Welcome to our website. All your visit and privacy have to obey our teams of use, privacy notice and shipping & return. If you have any questions about our policy and our products, please contact us in time with your detail description of problems, we will help you. With different times and our business have some change. Our policy and item information maybe change together. Please visit our website usually, you can know more latest product information and policy information. Unless otherwise reasons, we don't change our major policy and items information. Of course, we insist on our promise about product customers. We try our utmost to product our customer information.

The products sold on this site are top quality, designer inspired, alternatives to brand shoes created by renowned designers. We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality. We understand, however, that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.

If for any reason, you are not content with your purchase please contact us immediately. We will then provide instruction on where to return your product(s). You must return the product(s) within seven days of receipt for exchange or refund. You must send your returned package via courier at your own expense and provide us with a tracking number in order for a refund replacement to be issued. We do not charge a restocking fee but in such cases, we lose the cost of the initial shipping and so can not pay for shipping both ways. Refunds are made in the same form as initial payment (ie. refunded on your credit card) and may take up to 15 business days to process after we receive the tracking number for the returned goods.

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